Shipping Information

When you have chosen to place an order to Star Medics, we are happy to brief you about the following processes:

1. You should receive an initial affirmation email stating that your order has been received and is under process.

2. At the point when the goods are dispatched from our distribution center you might get an email affirming your delivery has been effectively shipped.

3. Goods shall be properly packaged to avoid any harm to them amid the delivery phase.

In case that Star Medics (http://www.skincarespecialist.com.au)  is unable to give delivery to all the zones in Australia , a full refund of your order will be returned. Orders are prepared and dispatched within 48 hours of being received aside from sale and promotional periods, on public holidays or during festive seasons. Orders will be delivered pretty nearly within 2-5 business days from dispatch with the exception of the special cases mentioned above.

However please note: Star Medics can't ensure guarantee on behalf of Australia Post, especially where delivery times, eparcel e-mails and tracking data are concerned.

In case you have an issue regarding your packages arrival after dispatch, you must contact Australia Post with your tracking data immediately.

Delivery is accessible to Australian residents only. For more data about universal orders please get in touch with us at info@starcosmeticmedicine.com.au